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Contact Information, Working Hours & Wait Times

visa illustration

U.S. Consulate General São Paulo

Rua Henri Dunant, 500,
Chácara Santo Antonio,
São Paulo- SP,
04709-110
Brazil

Phone: (11) 5186-7000
E-mail: visasaopaulo@state.gov 
For Congressional inquiries only: saopauloconsular@state.gov

Parking:  The U.S. Consulate Sao Paulo does not provide parking for visitors seeking Consular Services, and visitors are encouraged to come by public transportation. Should visitors need to arrive by personal vehicles, they will be limited to private and non-consulate sanctioned parking areas. These parking areas vary in price from $R5 to $R10 for the first hour, and about $R2 per each additional hour. These lots are clearly marked by signs and visible attendants. U.S. Consulate visitors arriving in personal vehicles are encouraged to use these lots ONLY, and NOT to park on streets around the U.S. Consulate. 

PhotosRequired photos for consular services must meet these criteria.  Consular visitors should bring these photos with them; however, suitable photos can be purchased inside the consular grounds.

 

Forms:  Follow this link for detailed instructions on forms.  NO forms or documents need to be purchased – they are all available for free.  NO agency, retailer, or despachantes (expediters) claiming to aid in Consular Services are sanctioned by the U.S. Consulate Sao Paulo (except those listed on this page).  Please be sure the barcode located on the third page of your DS-156 application is legible, if it is not your application WILL NOT be accepted.

 

This is an example of a legible barcode.      

 

     

  These are examples of broken barcodes.         

 

 

FeesAs of November 3, 2008, there will no longer be a Citibank payment station at the U.S. Consulate in São Paulo.  Applicants must pay their visa application fee at any Citibank location (please click here for a link to all locations) prior to entering the Consulate. Please be sure to have your receipt for the visa application (MRV) fee when you appear for the appointment for your visa interview.  Please note that NO agency, retailer, or despachante (expediter) claiming to aid in the payment of Consular fees  is actually sanctioned to do so by the U.S. Consulate in Sao Paulo.

Appointments:  Priority for Students and Renewals:  Please note that our visa information service provides priority appointments for student and exchange visitor visa applicants, as well as for B-1/B-2 and B-2 visa renewals for applicants whose visas are still valid or have expired within the past 12 months.  Please follow these links for more information about the São Paulo student renewal, business, or tourism renewal programs.

What if I need an earlier appointment?  The Consulate makes every effort to grant expedited appointments for urgent medical and business travel.

How do I request an earlier appointment?  First, you must schedule an appointment through the scheduling web site,
www.visto-eua.com.br.  Once you have scheduled your appointment, the web site will provide information on how to request an earlier appointment.  The Consulate will review your request and you will receive a response via e-mail.  NOTE:  The Consulate does not accept expedited appointment requests by fax or any other means outside of the scheduling web site.

Hours of Operation:

Interviews: 7:30am - 2:00pm** (Monday through Friday*)
Waiver of personal appearance: 1:00pm - 2:00pm (Monday through Friday*)
Diplomatic/official passports: 1:00pm - 2:00pm (Monday through Friday*)
Visas with errors issued within 1 year: 3:00pm – 3:30pm*** (Monday through Friday*)
MPP application drop-off: 1:00pm – 2:00pm (Monday through Friday*)

* except for Brazilian and American holidays and days when the Consulate will be closed for business (see "Planned Closures" below).

**  Depending on your designated appointment time.  Please note that appointments are set up in half-hour blocks for up to 150 people at a time.  It is very important that you arrive at the consulate as close as possible to your designated appointment time.  Though we make every effort to process applications as quickly as possible, you may spend several hours at the consulate. (** DO NOT arrive at the consulate more than 30 minutes before your appointment time, you will not be admitted).

***   For further information on visas with erros, please send an email to visasaopaulo@state.gov.

Passport Return:  All passports with visas are returned by courier service except in emergency situations requiring imminent travel.  Generally, passports will arrive within seven (7) to ten (10) working days after your interview, unless you were informed that additional processing will be necessary.  Passports will be returned to the address you provide to the courier service.  If your traveling party includes people who live at more than one address (e.g., grandparents traveling with their children and grandchildren), please inform the Consular Officer at the time of your interview so that he or she can mark your protocols accordingly, to help ensure proper delivery of the passports.  Emergency situations requiring imminent travel generally do not include situations that could have been avoided with advanced planning.

Planned Closures:  The Consulate will always be closed on Brazilian and United States official holidays 

In addition, the Non-Immigrant Visa Section will be closed to the public on the following days:

  • March 17, 2010
  • April 15, 2010
  • May 19, 2010
  • June 16, 2010
  • July 8, 2010
  • August 18, 2010

  • September 15, 2010

  • October 20, 2010

  • December 15, 2010

  •  

Tip Line:  If you have specific information related to fraud in obtaining a visa from the U.S. Consulate São Paulo, we would like to hear about it.

Reports can be made anonymously using any of the following means:

 

Phone: (11) 5186-7440

Fax: (11) 5186-7307

Email: SP-Denuncia@State.gov

 

Visa Wait Times